Have a Holiday Home to Let?

Bespoke Holiday Home Management- Making The Right Choice

We understand that your property represents a massive investment to you financially and very often emotionally too. It is something that is always uppermost in our minds when we welcome new clients. We also understand that our clients come to us with different levels of experience when it comes to the holiday letting industry and so we spend time helping clients understand the industry they are stepping into.

We are able to offer a comprehensive management service which is ideal for owners who live outside the area as many of our clients do. Below you will see more of the services we offer. Your property is your asset and in some cases it's also your own holiday home and we understand the immense leap of faith to put its care in the hands of other people. Our guiding principle is that we would look after it as if it were our own.

We also have some clients who live locally and are happy to have a more hands on involvement with areas such as cleaning. For these clients we can also offer a simpler service focused on obtaining bookings only .

The most important thing for us is to build a strong and enduring relationship with property owners built upon a foundation of mutual trust.

We are not trying to grab properties in a mad dash to boost inventory. We would rather find clients who share our values and commitment to high quality accommodation, good service and ethical work practices and we want to grow in such as a way as to be able to devote appropriate levels of time in managing each and every client property.

Some property managers will tell you whatever they think you will want to hear just to get you signed up. We don't do that and will always be totally honest about the prospects of any property you are considering for holiday letting.

About Us

We came to The English Riviera in 2004 and took over a sad and run down B&B which over time we turned into a multi award winning Five Star establishment.

Whilst there we started Torquay Holiday Lettings and began managing holiday lets for owners. Shortly afterwards we invested in a property of our own. Then, in 2016, we decided to concentrate full time on holiday lettings and so we sold the B&B and bought The Muntham Apartments and set about transforming it from a very tired set of accommodation to five star luxury properties.

Along the way we increased the number of clients we worked with and developed the services we offered.

Today, we have a small portfolio of properties that are all close to the centre of Torquay. As business owners we are very hands on and personally supervise all aspects of the operation including the cleaning. We employ our own team of cleaners

Sovereign House Luxury Apartment - Kitchen

The Services we Offer

We offer:

Honest advice based upon more than 20 years working in the tourism industry in Torquay and The English Riviera.
A truly bespoke service that cares for your property. With only a small number of properties in a specific geographical location we can truly focus on your property.
Processing of guest bookings and payments and full management of guests from arrival to departure.
A full range of offline and online sales channels, some exclusive to us, with high visibility on Google for key word searches.
As part of our management service, we offer a cleaning service supervised by us personally and our cleaners work for us too. We can also undertake and supervise routine maintenance on your behalf.
No set up fees. We charge a commission only on successful bookings that we get for your property.
High levels of service for your guests. We greet our guests upon arrival if we can and are available to them 24 hours per day.
A stress free service that lifts the burden of managing your property from your shoulders.
A simple bookings only service where you manage the property yourselves and we handle the bookings.

Reasons to Choose Us To Manage Your Property

Over 20 years of experience running holiday accommodation businesses on The English Riviera.
We have access and accounts with all the main online letting channels such as Booking.com.
We have superhost status on Air BnB which will give your property more exposure.
We personally supervise all aspects of the operation particularly the cleaning.
We have 6 of our own websites which feature highly in online searches.
We have a database of guests that we mail to several times a year.
We make ourselves available to guests 24 hours per day and seven days per week.
We seek to establish long term partnerships with our clients.
We are members of PASC (The Professional Association of Self Caterers) and have access to their legislative guidance etc and lobbying to Government bodies.

A Word About Holiday Letting In Torquay

Despite many challenges that come its way, Torquay has continued to be one of the UK's top holiday destinations.

However, it is not without its challenges. The biggest current challenge is the massive oversupply of holiday lets in Torquay. The lockdown era saw a goldrush style dash to get holiday lets in the belief that it was a licence to print money. For a summer or two when travel restrictions were in place it might have been true BUT as holiday patterns have returned to normal there are essentially too many holiday lets and not enough guests.

The market is correcting itself and legislative and taxation changes will hasten that correction as properties are withdrawn from the short term lettings market. But that might take a year or two.

Consequently, anyone investing in holiday lets now has to do so with a long term commitment and needs to choose carefully who promotes and manages the property. Beware of some platforms that use dynamic pricing which all too often leads to price dumping. It enables the platforms to earn revenue but leaves property owners with little profit and often undesirable guests.

When choosing a property some things will be crucial. The location is vitally important. Some locations simply aren't cut out to be holiday areas. Parking is still vital. Guests will often pass over properties even where parking is available on the street outside. Some other things are a plus such as outside space and sea views. Correctly priced quality will always survive.

Have a Holiday Home to Let?